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Ruida Packing Wins Over Brazilian Pharma Client with Technical Expertise and Experienced After-Sales Service

Ruida Packing Wins Over Brazilian Pharma Client with Technical Expertise and Experienced After-Sales Service

Índice

Ruida Packing welcomed Brazilian pharmaceutical executive Darlan Bomfim to its Guangzhou facility on May 28, 2025, marking a pivotal opportunity to showcase Ruida’s industry-leading capsule filling and tablet pressing technology after the client’s unsatisfactory product experience with a supplier.

Turning Industry Frustrations into Current Trust

Darlan Bomfim’s quest for reliable pharmaceutical equipment began in 2024 when budget constraints led him to a poor-performance domestic supplier in Brazil. The outcome proved costly:

Corrosion Issues: Poorly packed machines arrived with surface rust.

Zero Documentation: No operational manuals provided.

Abandoned After-Sales: Critical powder leakage issues went unresolved.

Receiving corroded machinery without user manuals, I felt the supplier’s conduct was unprofessional,” Bomfim stated. “When our turntable of the tablet press was flooded with powder, their engineers offered no solution.

The Ruida Advantage: Referral-Driven Redemption

Long-term client Rafael Gutierrez, a user of Ruida’s counting bottling lines, máquinas de embalagem blister, and sachet packing machine intervened. “Ruida’s engineers responded instantly, day or night,” Gutierrez emphasized. “Their solutions actually work.

Guided by this endorsement, Bomfim visited Ruida to evaluate the NJP-3800D capsule filler and ZP-40 high-speed tablet press.

Ruida’s Business Manager Mary detailed Ruida’s core advanteges: NJP-3800D Capsule filling Machine

Pneumatic Powder Dosing: Eliminates clumping of cohesive formulations.

njp-3800d capsule filling machine

30-Minute Modular Changeover: Reduces downtime for multi-product facilities.

cGMP-Compliant Enclosed Turret: Prevents powder ingress into critical components.

Ruida’s Engineer Yang showcased benefits of theZP-40 Tablet Press Machine:

Real-time Pressure Monitoring: Ensures uniform tablet weight with ±2% precision.

Powder Recycling System: Returns residual powder from the turntable to the feeder.

Controle CLP: All operations are integrated into the PLC for simple and convenient control.

zp-40 tablet press machine

Client Verdict: A New Standard for Partnership

Ruida addresses pain points which others ignore,” noted Bomfim after equipment testing. “The enclosed turret design alone solves our biggest operational headache. This is how pharmaceutical equipment should perform.

Why Global Clients Choose Ruida

1. Export-Ready Packaging

The machine is wrapped with three layers of stretch film and vacuum-sealed for protection. The base is securely fixed, and the crate is lined with shock-absorbing foam to prevent damage during transportation.

2. Comprehensive Documentation

Multilingual user manuals + video tutorials.

3. 8/7 After-Sales Lifeline

Average response time: 30 minutes for critical issues.

About Ruida Packing

Specializing in developing and manufacturing cGMP-compliant solid dose equipment since 1993, Ruida Packing has been delivering turnkey pharma solutions to 120+ países.

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