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Ruida Packing Helps Danish Client Solve Stick Pack Cutting Accuracy Issue with Sachet Packing Machine

Ruida Packing Helps Danish Client Solve Stick Pack Cutting Accuracy Issue with Sachet Packing Machine

Πίνακας περιεχομένων

Ruida Packing traced a Danish client’s stick pack cutting accuracy issue to color mark interference and recommended the RD-SPM 480 διάλυμα.

Γκουανγκζού, Κίνα | Ιούλιος 31, 2026

Ruida Packing recently welcomed a client from Denmark for an on-site visit and technical consultation. The Danish client is a specialty coffee and functional beverage brand that had previously purchased a μηχανή συσκευασίας ραβδιών from another supplier. Ωστόσο, they encountered a persistent issue: the machine frequently produced finished packs of inconsistent lengths due to inaccurate cutting, leading to significant packaging and raw material waste.

Η επίσκεψη έγινε από το Sales Executive Mary, who received the client and facilitated a thorough discussion of their packaging challenges and production goals.

Mary communicating with the Danish client about their cutting issues, while presenting our single-lane stick packaging machine.

Εικόνα 1 Mary communicating with the Danish client about their cutting issues, while presenting our single-lane stick packaging machine.

After initial communication, Ruida Packing’s engineering team reviewed the client’s production samples and operational data. The root cause was identified: the printed film used by the client had text printed between the color registration marks, which confused the photoelectric sensor. The sensor was unable to consistently detect the correct mark position, causing the machine to cut at the wrong intervals and resulting in finished pouches of varying sizes.

Based on this diagnosis, Mary guided the client to Ruida Packing’s RD-SPM 480, ο 6 μηχάνημα συσκευασίας φακελίσκων σκόνης lanes. This model is specifically designed for powders and granular products such as coffee, πρωτεΐνη σε σκόνη, and functional supplements like vitamin C. It offers a production capacity of 40 pcs/lane/min and supports multiple sealing formats including back seal, σφραγίδα τριών πλευρών, τετράπλευρη σφραγίδα, and special-shaped seal, providing flexibility for different product packaging needs.

RD-SPM 480 6-Lane Standing Stick Packaging Machine, suitable for both powder and granules. We also have specific machines for liquid products.

Εικόνα 2 RD-SPM 480 6-Lane Standing Stick Packaging Machine, suitable for both powder and granules. We also have specific machines for liquid products.

The RD-SPM 480 is equipped with a high-precision photoelectric registration system, that is able to adjust height according to sealing timing. The machine’s servo-driven film feeding and material dosing systems ensure precise and consistent fill volumes in each pouch. For the Danish client, these features directly addressed their primary concern, eliminating the need to discard large batches of mis-cut packaging film and contaminated raw materials.

Πέρα από τον ίδιο τον εξοπλισμό, Ruida Packing distinguishes itself through comprehensive after-sales support. Understanding that overseas clients may face time zone differences and on-site service delays, the company has developed a robust remote support system. Engineers can conduct real-time online guidance to troubleshoot operational issues, and the technical team proactively produces a library of instructional videos covering machine installation, daily cleaning, maintenance procedures, and common problem resolution.

Engineering, graphic design, and copy-writing teams collaborating on after-sales video production.

Εικόνα 3 Engineering, graphic design, and copy-writing teams collaborating on after-sales video production.

Κατά την επίσκεψη, the client was particularly impressed by this video-based support approach. Ruida Packing’s engineers work alongside the graphic design and copywriting teams to shoot and edit detailed tutorials in the workshop, ensuring that clients receive clear, step-by-step visual guidance for every aspect of machine operation. This proactive after-sales strategy helps overseas users reduce downtime and maintain production continuity without waiting for on-site service visits.

Throughout the meeting, the client raised detailed questions about sensor sensitivity adjustment, sealing temperature control, cleaning access for the cutting area, and changeover procedures between different film materials. Mary and the engineering team answered each question by connecting the RD-SPM 480’s specific features with the client’s real production scenarios, helping them understand how the machine could resolve their cutting accuracy problem while improving overall packaging efficiency.

By the end of the visit, the Danish client had gained full confidence in both the RD-SPM 480 machine and Ruida Packing’s after-sales service capabilities. In addition shows interest in doypack packing machine. Για τη συσκευασία Ruida, this engagement was not only a successful equipment match but also a demonstration of how technical diagnosis, product features, and proactive support can work together to solve real-world production challenges. The company remains committed to providing reliable, ακριβής, and user-friendly stick packaging solutions for clients in the coffee, nutrition, τροφή, and pharmaceutic industries worldwide.

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