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<\/figure>\n<\/div>\n\n\nSales Manager Sara with two Italian clients at CPHI Milan 2026<\/p>\n\n\n\n
From October 6 to 8, 2026, Ruida Packing took part in CPHI Milan 2026 in Italy. During the three-day exhibition, the team met clients from different countries, demonstrated pharmaceutical machines, and discussed their production needs. Among the many visitors at the booth, two Italian clients became part of a special moment that the Ruida Packing team will remember.<\/p>\n\n\n\n
Two Machines on Display at CPHI Milan 2026<\/h2>\n\n\n\n
For this exhibition, Ruida Packing brought two machines to Milan: the NJP-1500D capsule filling machine<\/a> and the DPP-180Pro blister packaging machine<\/a>. Visitors could see the machines at the booth and talk with the team about their production requirements, machine specifications, and service needs.<\/p>\n\n\n\n The exhibition was also a good opportunity to meet existing clients face to face. One of them had been invited to visit the Ruida Packing booth on the second day.<\/p>\n\n\n\n The Italian client was already familiar with Ruida Packing. He had previously purchased a machine from the company and had been working with Sales Manager Sara on an NJP-1500D capsule filling machine. Before the exhibition, their discussions had already reached the final stage.<\/p>\n\n\n\n When they met at the exhibition, Sara and the client discussed the remaining details face to face. The conversation went smoothly, and after confirming the final details, the client decided to place the NJP-1500D order on site.<\/p>\n\n\n\n The client stayed at the booth after the order was confirmed. Soon after, another Italian visitor came to speak with Sara about the machine, creating an unexpected opportunity for the two clients to meet.<\/p>\n\n\n\n The new visitor wanted to learn more about the machine, but he did not speak much English. Sara first talked with him and learned about his requirements. During the conversation, she noticed that the existing client was still nearby.<\/p>\n\n\n\n Sara then introduced the existing client and explained that the new visitor could speak with him directly. Since he had already purchased from Ruida Packing, he could share his own experience as an existing client. The new visitor welcomed the idea, and the two Italian clients began talking at the booth.<\/p>\n\n\n\n The conversation gave the new visitor a chance to hear about Ruida Packing from someone who had already gone through the purchasing and service process. It was different from a normal sales conversation because the two clients could communicate directly and ask each other questions.<\/p>\n\n\n\n Their conversation soon moved to after-sales service. The existing client shared his experience with the FAT and SAT process<\/a>, including the related 4Q files<\/a>. FAT is the Factory Acceptance Test before shipment, while SAT is the Site Acceptance Test after the machine arrives at the client’s facility. These tests can cover machine configuration, operation, safety, performance, installation, utility connections, and production at the client’s site.<\/p>\n\n\n\n Sara also added information about Ruida Packing’s service, including on-site installation and commissioning, after-sales technical support, and 2-year wearing parts supply. For the new client, this gave him a clearer picture of what support is available after the machine leaves the factory.<\/p>\n\n\n\n The new client also asked about CE compliance and EU GMP. Sara explained that they cover different areas. CE relates to applicable European product safety requirements, including machine safety and electrical safety, while EU GMP focuses on pharmaceutical manufacturing and compliant drug production. For pharmaceutical equipment, GMP-oriented design helps support hygienic operation, easy cleaning, and cross-contamination control.<\/p>\n\n\n\n At the booth, Ruida Packing displayed two machines: the NJP-1500D capsule filling machine and the DPP-180Pro blister packaging machine. Both feature design elements that support machine safety, ease of operation, and pharmaceutical production requirements.<\/p>\n\n\n\n The DPP-180Pro blister packaging machine features a drawer-type design across all workstations. Operators can install the tooling by hand without additional tools. The drawer slides into position in one step, reducing the need to reach into workstations and repeatedly adjust the tooling by hand. <\/p>\n\n\n\nAn Existing Italian Client Returns to the Booth<\/h2>\n\n\n\n
A New Client Talks With an Existing Client<\/h2>\n\n\n\n
From Machine Purchase to After-Sales Service<\/h2>\n\n\n\n
The Client Asks About CE and EU GMP<\/h2>\n\n\n\n
![\"Ruida](\"https:\/\/ruidapacking.com\/wp-content\/uploads\/2026\/10\/Ruida-Packing-goes-beyond-business-to-become-a-trusted-friend-to-clients-1024x575.jpg\")
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